Concern Worldwide | Microsoft Dynamics GP


m-hance implements Microsoft Dynamics GP across 23 developing nations for international charity, Concern Worldwide. As a result, the charity improved financial visibility and control and significantly minimised administration costs.

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Customer Success:

  • Successfully completed 46 Microsoft Dynamics GP upgrades across 23 developing countries
  • Faster integrated financial accounting, reducing the workload associated with management accounts
  • Improved financial visibility and control with out-of-the-box functionality
  • New reports can be used for strategic business decision making
  • Significantly minimised administration costs
  • Sales process can be managed using one central system
  • Extremely quick and user-friendly system that behaves like Microsoft Office products
  • Elimination of manual re-keying of data from standalone ancillary systems, improving accuracy as well as saving time



  • Concern’s six year old finance system could no longer provide a transparent view of the financial performance of international projects and donations
  • Fielding queries for teams across 25 nations became time consuming.
  • Concern required a fully supported, ERP solution suitable for an international charity with scope to move to the cloud



  • The right ERP solution for Concern Worldwide was Microsoft Dynamics GP, which was successfully rolled out to 23 of the 25 Concern sites over 5 months

"You could ask almost any question of the mhance team and could always guarantee an answer.” - Bernard Gaughan, Head of Information Systems, Concern Worldwide

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